The Origin Story

We ran marketplace accounts in-house. We saw where traditional agencies failed.

Before founding CALI ECOMMANAGEMENT, our operators spent years on the brand side. We managed high-velocity Seller Central accounts, coordinated WFS and FBA freight inbounds, and navigated complex variation hierarchies under tight margin pressures.

We witnessed the same painful patterns repeat across the industry: stockouts that nobody caught until the Buy Box was lost, agencies billing an aggressive percentage of top-line revenue while ad spend quietly crept higher, and critical account health warnings landing on a Friday afternoon with no one watching the portal.

Marketing agencies only cared about driving ad clicks to show vanity traffic. They didn't reconcile lost inventory, they didn't understand stranded ASINs, and they disappeared when policy appeals were required.

We founded CALI ECOMMANAGEMENT to offer the partner we always wished we had: disciplined, senior marketplace operators who treat your catalog, inventory, and profit margins with the same vigilance as if they owned the business.

What Agencies Ignore

Lost FBA inventory, listing split errors, and silent margin leakage.

What We Own Daily

Continuous catalog health, margin defense, and sub-2hr inbox SLAs.

CALI ECOMMANAGEMENT California operations team collaborating on marketplace dashboard
9747 Businesspark Ave #255
Active Operations Hub
Operational Track Record

Predictability Backed by Proven Numbers

0+
Years Combined Experience

In-house brand leadership across enterprise marketplace channels.

0 Channels
Core Marketplaces Unified

Amazon, TikTok Shop, Walmart, Shopify, and eBay.

0 Mo
Average Partner Tenure

Long-term operational partnerships, not 90-day churn projects.

0%
Account Health Retained

Zero critical suspensions; policy issues caught before escalation.

Human Accountability

The Operators Behind Your Accounts

Named specialists who take direct personal ownership of catalog health, advertising margins, and seller compliance.

Marcus Vance

Marcus Vance

Head of Marketplace Operations
Amazon & Vendor Central

Former in-house brand operator with 9+ years managing catalog variation hierarchies, buy box defense, and 8-figure multi-channel expansion.

Verified Operator
California Operations Desk
Elena Rostova

Elena Rostova

Lead Catalog & Variation Engineer
Parent-Child Architecture

Specializes in complex flat-file feeds, backend search indexation, category style-guide compliance, and suppressed ASIN remediation.

Verified Operator
California Operations Desk
David Chen

David Chen

Director of Advertising & PPC
Sponsored Ads & TACoS

Oversees cross-channel ad execution across Amazon Sponsored Products, Walmart Connect, and TikTok Spark Ads with strict margin protection.

Verified Operator
California Operations Desk
Sarah Jenkins

Sarah Jenkins

Brand Protection & SLA Lead
Account Health & Policy

Directs 24/7 seller metric surveillance, Safe-T reimbursement recovery, unauthorized reseller enforcement, and rapid Plan of Action appeals.

Verified Operator
California Operations Desk
All accounts are led directly by named US-based operations leads. No overseas handoffs.

We work with all major
eCommerce platforms

shopify
amazon
wooCOMMERCE
TikTok Shop
Walmart
Magento
ebay
BIGCOMMERCE
Headquarters & Availability

California-Based. Always Reachable.

Our operations hub is headquartered at 9747 Businesspark Ave #255, California. We operate during standard US business hours (Pacific Time) with dedicated Slack channels, providing rapid sub-2 hour response times when questions or urgent listing needs arise.

8:00 AM – 6:00 PM PST
Direct Slack Channel Access
Operations SLA Standards
Slack Response SLA:< 2 Hours
Buyer Message SLA:< 24 Hours
Urgent Policy Triage:Same-Day POAs
Review Cadence:Bi-Weekly Margins
Start With A Diagnostic

Ready to work with operators who treat your store like their own?

Schedule an introductory discovery call or request a confidential store audit. Zero obligation, strictly confidential, and paired with an actionable operational growth roadmap.

Zero obligation or commitment
Prioritized growth roadmap
Direct California operations review
Ready to scale with predictability?

Choose your preferred onboarding path below to get started.

Direct communication with senior operations leads at 9747 Businesspark Ave #255.